Privacy Policy

We collect the personal information you choose to give us, such as your name, email address, phone number, delivery details, account sign-in details, contact form messages, and order information.

We may also collect technical information such as device data, pages visited, analytics events, and basic cookie data so we can keep the website secure and improve the shopping experience.

We use personal information to respond to enquiries, prepare and support orders, process payments, send order updates, manage customer accounts, prevent fraud, improve the website, and meet legal or accounting obligations.

We only use direct marketing messages where we have a lawful reason to do so, such as your consent or an existing customer relationship, and you can ask us to stop.

We share personal information only where needed to run the business, such as with payment providers, delivery partners, email providers, analytics tools, hosting providers, and professional advisers.

These providers may only receive the information needed to perform their services. We do not sell personal information.

When online payments are enabled, payment information is handled by Paystack or the payment provider shown at checkout.

Lekkergoed does not store full card numbers, CVV codes, or online banking passwords.

The website may use cookies and analytics tools to remember sessions, understand page performance, measure product interest, and improve the site.

You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

We keep personal information only for as long as needed for the purpose collected, unless we must keep it longer for legal, tax, accounting, dispute, or security reasons.

We use reasonable technical and organisational safeguards to protect personal information, but no online system can be guaranteed to be completely secure.

You may ask us to access, correct, update, or delete your personal information where the law allows. Send requests to hello@lekkergoed.co.za.

You may also object to certain processing or withdraw consent where consent is the lawful basis for processing.

Nothing in this policy limits any rights you may have under South African law, including the Consumer Protection Act, the Electronic Communications and Transactions Act, and the Protection of Personal Information Act.